Productivity improves by up to 25 percent in organisations with connected employees. Even though 89% of people believe that effective communication is extremely important, 8 out of 10 people rate their own business’ communication as either average or poor.
This Effective Communication Skills course is suitable for anyone. It can be used for improving communication skills, learning the basics and foundations of effective communication or it can be used as a refresher for those who consider themselves strong communicators and want to ensure they are still familiar with good practices.
Learning outcomes
- Understand the benefits of effective communication skills
- Understand how to eliminate communication roadblocks
- Build relationships that emphasise trust and respect
Sections
- What is Communication?
- Overcoming Barriers
